Telehealth links LifeCare patients to offsite specialists


LifeCare's new telehealth service uses a high-definition video conferencing system to communicate directly with offsite medical specialists. This allows patients to attend their follow-up appointments without traveling long distances. LifeCare performed its first telemedicine session in September 2008 with patient Danny Stoe (seated) with assistance from LifeCare's telehealth coordinator Sharon Brett, RN (left); outpatient manager Stacey Monkman, RN; director of information systems Kevin Schumacher; and LifeCare Rehabilitation Services director and certified wound care provider Jessica Kuznia, DPT, WCC (foreground).

For people in northern Minnesota with a medical condition, being asked to attend a follow-up visit with a specialist was simply a polite way of saying "please get in your car and drive several hours for a routine ten-minute consultation."

   It also meant missing a day's work, burning an extra tank of gas, and at times traveling in inclement weather.

   Until now.

   Today at LifeCare Medical Center, it is possible for patients to communicate directly with a specialist located hundreds of miles away through a video conferencing service known as telemedicine.

   This convenient new service allows LifeCare medical professionals and patients to see and hear an off-site specialist in real time, meaning no lag in communication.

   "It's like having them in the same room with you. There's no need to relay the information through two or three people. If one person has a question, the answer is right there," says Stacey Monkman, RN, Outpatient Manager at LifeCare.

   Monkman was instrumental in bringing telemedicine online at LifeCare. Her work included in-service training and meeting with other organizations already using this new technology.

   "Set aside the logistics, and it's a very simple idea," she says. "People stand in two rooms hundreds of miles apart and basically talk to each other face to face."

   While the long-term goal is to offer telehealth to many LifeCare patients, it's first efforts include only Wound Care patients and a wound care specialist at Altru Health System in Grand Forks.
Using a small digital video camera in Roseau, a physician in Grand Forks can study the healing of a patientıs wound by viewing the images displayed on a large color monitor.

   LifeCare's first telemedicine patient, Danny Stoe of Roseau, welcomed the idea.

   Rather than head to Grand Forks for his September appointment, he simply walked in the door at LifeCare in Roseau.
"It was great. I didn't have to make the drive or take the day off from work," says Stoe, who requires regular follow-up visits to monitor a diabetic ulcer on his leg.

   Stoe plans to continue using the video conferencing option for future visits, and likely will even be discharged via telemedicine.

   "What a convenience for our patients,' says LifeCare's Telehealth Coordinator Sharon Brett, RN. "I really think rural healthcare is moving in this direction more and more."

   A 13-year employee of LifeCare, she is responsible for running the video and audio equipment during each appointment.

   For now she is assisted by LifeCare's Director of Information Systems, Kevin Schumacher, in the event any technical issues arise with the DS3 line that links to Altru's Wound Clinic in Grand Forks.

 Waiting there for Stoe's appointment was Nurse Practitioner Dan Rustvang under the guidance of Rolf Paulson, MD, head of the Wound Clinic.

   It is estimated that 95% of patients they will see have chronic wounds, many of them connected to diabetes.

   "To be eligible for this service, a patient must first be seen in Grand Forks, but they can use telemedicine for many or all of their return visits," Brett says.

   LifeCare's leap into the world of telemedicine began with a grant providing funds for the programıs development.

   Tri-County Hospital in Wadena, Minnesota, was used as a model for the project.

   Senior Leader Sue Lisell and Roxanne Fabian, R.N., Director of Nursing, played a major role in bringing telemedicine to LifeCare.

   Lisell hopes to someday have a broad program in telemedicine with direct links to other specialists.

   "Eventually we may be able to use this technology to assist patients in the areas of endocrinology, dermatology, orthopedics, and more," Lisell says. "The possibilities for the program are endless."

 

 Talk to your primary care physician if you think you are a candidate for LifeCareıs new telehealth service, or if you are being seen by the Wound Clinic at Altru Health System in Grand Forks.


LifeCare remodel continues

Construction continues at a steady pace at LifeCare Medical Center, where workers are creating fresh new work spaces for several of the organization's growing departments.

   "The recent focus was on completing the spaces dedicated to two departments," says LifeCare Senior Leader Sue Lisell, coordinator of the remodeling project. "One is Behavioral Health. The other is Respiratory Care."

   Respiratory Care, along with its sleep studies, has moved to the space once occupied by the business office.

   "We truly appreciate people's cooperation as we work to meet the growing needs of our community," Lisell says. "We want to thank everyone for their continued patience as we finish this phase and move on to the next."

   On deck in what has affectionately been titled "Trading Spaces at LifeCare" are the Infusion Therapy and Women's Health areas.

   Relocation of Behavioral Health and Respiratory Care was completed in October.

   Watch for information about these remodeled areas in future issues of HealthMatters.

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