It is very important to us at LifeCare that patients and visitors feel comfortable and welcomed in our facilities. In addition to providing quality medical attention, we want our customers to receive the level of customer service they deserve. If you have any questions or cannot find the department or information that you are looking for, ask a LifeCare Medical Center staff member or volunteer, we will be glad to assist you.
Cellular telephones are not permitted in designated patient care areas of the hospital. Your cell phone may be used in non-posted LifeCare facility areas.
The Neighborhood Nook Coffee and Gift Shop is available to patients, visitors, and staff. It provides a wide variety of snacks, beverages, soups, and sandwiches along with a nice collection of gift items. The “Nook” is staffed by volunteers and operates Monday – Friday with posted hours. The Gift Shop is located just around the corner from the hospital admitting desk.
Flowers are locally delivered,Monday through Friday, to LifeCare in Roseau. Please keep in mind that large plants and flowers are difficult to deliver and remove upon discharge.
In order to protect our patients, families, and employees who are sensitive to latex, we do not allow latex (rubber) balloons in our facilities. Mylar (foil) balloons are an acceptable alternative.
A concern over a hospital bill should never prevent an individual from receiving necessary health services. LifeCare Medical Center is a charitable organization that is committed to provide healthcare to patients regardless of their ability to pay. Therefore, a Community Care Assistance Program is available for those needing financial assistance.
LifeCare Medical Center provides Health Care Directive information, documents, and assistance to patients, families, visitors, and to any community member that makes a request.
Thinking about what type of medical care you want or do not want is a very important part of your overall medical care. Most people have a general idea of what type of life-saving or life-prolonging treatment they want or do not want. Though many people have not taken the time to inform their families or other people responsible to make decisions for them, of their specific beliefs.
Giving a family member this information, that is consistent with the patient’s wishes and beliefs, can be a wonderful gift to a family. Being able to make a decision for someone knowing that it is what they would want can give a family comfort and a sense of peace. Just knowing that family has carried out the patient’s wishes, not their own, is often times consoling to those left behind.
Requests for information or assistance can be made through any of the social work department offices at LifeCare.
Contact (218) 463-2500 in Roseau or (218) 782-2131 in Greenbush.
LifeCare Medical Center is glad that we are able to service Roseau County and the surrounding area. With our main campus in Roseau, LifeCare has a physical location in both the cities of Greenbush and Warroad.
Parking for patients and visitors is available in front of the hospital and clinic building just north of the facility. Parking is available 24 hours a day, seven days a week. All parking at LifeCare Medical Center is free. A special handicapped area has been reserved close to the main entrance of the building. Patients and visitors are cautioned not to park in reserved areas or certain designated spaces.
A hospital and clinic patient drive through area is a part of the emergency room entrance. This drive through has been established for the convenience of families who are dropping off or picking up a patient for an emergency room visit, an admission or discharge from the hospital, or other hospital or clinic appointment. Vehicles can drive up to the garage door located on the south side of the emergency room entrance, and the door will automatically open to access this area.
Public transportation is available throughout Roseau and Lake of the Woods counties through FAR North Transit bus service. Call 463-3238, 8:00 a.m. to 4:30 p.m. Monday through Friday to schedule a ride. For more specific information, visit www.farnorthtransit.com.
Your hospital medical records are confidential documents, and protecting the privacy of these records is important to us. That is why, in order to receive a copy of your personal medical records, you must complete and sign a release of information form.
•Download a copy of our Release of Information Form.
After your request has been submitted to the LifeCare Health Information Department, please allow up to 7 business days for processing. We can either mail your medical records or you may pick them up at the hospital.
For more information about your medical record, please contact LifeCare Health Information Management Department at 463-2500 ext. 1435.
Monday through Friday, 8 a.m. to 4:30 p.m.
My Medication List
To provide you the most safe and effective care, it is important that we have a list of all medicines you are taking, including prescriptions, over-the-counter medicine, herbs and vitamins. A doctor or nurse will collect this information from you on admission.
Please do not bring medications with you. Your doctor will make arrangements for you to receive the medications you need while you are here.
The best way to manage your medicines is to keep a current list of everything you are taking. And be sure to update the list every time you start or stop a medication.
Children’s Dosage Sheet
LifeCare Medical Center is committed to meeting the spiritual needs of all who seek care. We recognize that spiritual care and religious resources are integral dimensions of healing and health. Spirituality helps to bridge the gap connecting the body to the mind and spirit.
We believe that spiritual care is focused on compassion which honors personal and religious beliefs. Our LifeCare social workers would be happy to assist you in finding the spiritual care you need.
Visitors can be good medicine for patients and residents.
General Visitor Guidelines
CaringBridge is a free, not-for-profit, easy-to-use Internet service developed to keep friends and family informed during important life events, including medical treatment, childbirth, rehabilitation, adoption, and end-of-life care.
By visiting www.caringbridge.org, patients and their families can easily create a secure CaringBridge website and sign-in at any time to post journal entries and photographs for their circle of family and friends. The service allows the family to easily update everyone and still be able to focus their energies on the loved one who requires healing.
Visitors, who are provided the personal website address and password, can read updates and post their messages of support and encouragement to the family.
St. Luke’s Foundation is proud to be a sponsor of this service.